Upon creating a workflow, an error on the Workflow log shows.
Due Date is not available on the record. There is an existing enhancement saying that the Due Date is not possible to show on the Credit Memo unless we create a Custom Field.
Enhancement #501410 Transactions > Credit Memo / Customer Payment > Please add a DUE DATE field on credit memo or customer payment forms and use for Aging reports
Enhancement 185841 Transaction forms > To have a “native” due date field per line item rather than using a custom field
This is the reason why there is no data showing on the Saved Search. If in case you are wondering why it is available on Workflow and Saved Search even though the field is not on the record, this is because, the both of them are for transactions generally. It is so that the other records, such as Invoice, can use this when creating a workflow or saved search.
As an Alternative Solution, you can create a Custom Due Date Field and use it on the Workflow. Kindly make sure that the Store Value checkbox is checked so that it will show up on the Saved Search.
Let us know about your thoughts 😊
