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NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | SSO: How to Resolve: Users can only login to one NetSuite account
Scenario
The users have setup their SSO with Okta for both Sandbox and Production environment, but they do not see the option to login to their Sandbox account.
Solution
There are a couple of things that you need to check if you are encountering this issue:
1. In Okta, open the Sign On tab for the NetSuite SAML app, then click Edit.
2. Check the value for NetSuite Account ID. This field must be blank if you are configuring for multiple accounts.
3. Hit Save.
If the steps above did not work, re-upload your IDP file in both accounts in NetSuite. The IDP File must be the same for accounts that are using the same SSO.
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