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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
NSC | SSO: How to Resolve: Users can only login to one NetSuite account
Scenario
The users have setup their SSO with Okta for both Sandbox and Production environment, but they do not see the option to login to their Sandbox account.
Solution
There are a couple of things that you need to check if you are encountering this issue:
1. In Okta, open the Sign On tab for the NetSuite SAML app, then click Edit.
2. Check the value for NetSuite Account ID. This field must be blank if you are configuring for multiple accounts.
3. Hit Save.
If the steps above did not work, re-upload your IDP file in both accounts in NetSuite. The IDP File must be the same for accounts that are using the same SSO.
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