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What is the formula to calculate commission based on Business type?

edited Jun 19, 2023 2:38PM in Ask A Guru 11 comments

Hello there, hoping someone can help here, i'm trying to create a Saved search that will calculate commission rates based on projected total in Sales Order or Opportunity, but based on our custom field 'Business Type, ie

New Business: 10%

Existing Business: 6%

I've tried searching on Suite Answers and attempted my own formula based on CASE WHEN, but aware this is pretty woeful, would appreciate if anyone could suggest a formula that would calculate the two percentages above based on the Business Type field, thanks for your help.


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