How can we delete a Custom Segment when the Delete option is not listed?

Question

I have deleted Custom Segments before and this one  is in a new system so there are no Transactions or records listing it. However, in EDIT we cannot see the Delete option.

I have deleted CustSeg records before but this is the first time I'm not seeing the Delete option. But Again its a clean account and nothing should be posted using this Custom Segment. Is there something else I can look at to find what the issue is?

Richard James Uri-Oracle · Accepted Answer

Nice to see you posting here,@James Here

Kindly allow us to review your concern about custom segments and we'll be keeping you updated on the results.

To other members of the community, feel free to share your thoughts.

Have a great one!

Angelica Mae Segador-Oracle · Accepted Answer

Hi, @James Here.

If these custom segments have GL Impact= T then there's an extra setting you need to enable to allow the deletion of these custom segments.

1. Navigate to Setup> Accounting> Accounting Preferences.

2. Navigate to the General tab > Mark the "Allow GL Custom segment Deletion" checkbox.

3. Click Save.

4. Verify of the delete option is now visible when Editing the Segment. Note that you can disable this setting again afterwards.

** Important Note: Once a segment is deleted, it can no longer be restored so please proceed with caution. We recommend testing this first on Sandbox.

For more information please check SuiteAnswers ID: 44129.

-Lyka 😊