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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!

Windows Server 2012 R2 No Longer Supported for SuiteAnalytics Connect

edited Aug 2, 2023 3:13PM in Announcements

This notice applies to customers who use the Connect Service and your NetSuite account is scheduled to move to data centers built on Oracle Cloud Infrastructure (OCI). Due to this change in infrastructure, Windows Server 2012 R2 is no longer supported for SuiteAnalytics Connect.

What is Changing?

Windows Server 2012 R2 is no longer supported for SuiteAnalytics Connect. If you use the ADO.NET driver with Windows Server 2012 R2, you must upgrade to a later version of Windows Server as soon as possible. If you do not upgrade to a newer version of Windows Server, you will not be able to access SuiteAnalytics Connect after your account is moved to OCI.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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