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How to remove duplicate Records showing in Item Saved Search Results?

edited Aug 3, 2023 7:30PM in Ask A Guru 38 comments

Item Saved Search

Issue - Saved search shows duplicate records

Criteria - All items with Status = Active/Extension

What is causing duplicate records - Reports shows all the items with active/extension status

If the service item has any change example - Bill Rate, Pay Rate, Hourly cost, then the name of service item would be changed

Example -

Service Item - HP Singh_3052 - This was initial created service item

New Service Item - As pay rate has been changed so a new service item got created

Updated service item name - HP Singh_3052_Eff.3/27/23

Saved search shows all the service item old and updated both causing it duplicate records, as both status are active/extension

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