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Currency Exchange Rate Integration Feature: Past Rates Were Incorrect

Aug 17, 2023 4:59PM edited Aug 17, 2023 4:59PM in Announcements

This notification applies to customers who have the Currency Exchange Rate Integration feature enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers.

What Has Changed?

Due to an issue with Xignite, your NetSuite account received incorrect exchange rates for the currency pair, Pound Sterling (GBP) to Euro (EUR), on one or more of the following dates:

March 18, 2023
March 19, 2023
April 8, 2023
April 9, 2023
April 15, 2023
April 16, 2023
April 22, 2023
April 23, 2023
April 29, 2023
April 30, 2023
May 6, 2023
May 7, 2023
May 13, 2023
May 14, 2023

Recommended Actions

To ensure accuracy, we suggest that you review exchange rate-related processes in your NetSuite account. You should review processes involving exchange rates that occurred on the dates listed above, including the following:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator