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Currency Exchange Rate Integration Feature: Past Rates Were Incorrect

edited Aug 17, 2023 4:59PM in Announcements

This notification applies to customers who have the Currency Exchange Rate Integration feature enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers.

What Has Changed?

Due to an issue with Xignite, your NetSuite account received incorrect exchange rates for the currency pair, Pound Sterling (GBP) to Euro (EUR), on one or more of the following dates:

  • March 18, 2023
  • March 19, 2023
  • April 8, 2023
  • April 9, 2023
  • April 15, 2023
  • April 16, 2023
  • April 22, 2023
  • April 23, 2023
  • April 29, 2023
  • April 30, 2023
  • May 6, 2023
  • May 7, 2023
  • May 13, 2023
  • May 14, 2023

Recommended Actions

To ensure accuracy, we suggest that you review exchange rate-related processes in your NetSuite account. You should review processes involving exchange rates that occurred on the dates listed above, including the following:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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