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SuiteCommerce InStore iPadOS 17 Update

Oct 6, 2023 11:25PM edited Oct 6, 2023 11:25PM in Announcements

This notice applies to customers who use SuiteCommerce InStore (SCIS). We are advising you not to apply the iPadOS 17 update to the iPads you use for making transactions with SCIS.

What is Changing?

Apple has released version 17 of their iOS and iPadOS mobile device operating system (OS). The Oracle NetSuite team has identified issues that can occur when running SCIS on any version of the iPadOS 17.X platform.

Required Actions

At this time, do not update your IPads or other Apple mobile devices running SCIS to any version of iOS 17 or iPadOS 17.

Keep OS updates within the range of operating systems officially supported by the SCIS team. See “Application Requirements – SCIS for iOS (iPadOS) Mobile App” in the

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator