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Currency Exchange Rate Integration Feature: Past Rates Were Incorrect

edited Oct 17, 2023 1:04PM in Announcements

This notification applies to customers who have the Currency Exchange Rate Integration feature is enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers.

What Has Changed

Due to an issue with Xignite, your NetSuite account received incorrect exchange rates for one or both of the following currency pairs:

  • Euro (EUR) to Chinese Yuan (CNY)
  • Singapore Dollar (SGD) to Chinese Yuan (CNY)

Please review the correct exchange rates in the following tables, organized by currency pairs, time zone, and affected dates.

After reviewing the exchange rate data in the appropriate tables, perform the Recommended Actions.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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