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Apply a payment to a Sales Order

edited Jan 10, 2024 11:56PM in Ask A Guru 6 comments

I know payments can be applied to Invoices but we have customers that pay in advance and I was trying to figure out a way to apply the payments to the Sales order so that when it is invoiced, it will show the payment already applied there and won't trigger the A/R report.

Part of the issue is the customer will pre-pay the order, it gets invoiced and forgotten about because we already received the payment so no need to track it. however, the invoice ends up showing past due and unless we pull the customer payment dashboard or the A/R report, there is no way to know they paid it.

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