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Is there a way to opt for error messages without the HTML?

edited Jun 2, 2025 2:41PM in Ask A Guru 4 comments

Hello Gurus,

For my NetSuite SOAP integration, we have error handling setup in our application so that if an error is returned when adding a record to NetSuite, we log the error message and send the error message itself via email to our NetSuite admins. This is the list of possible errors: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N3539978.html#Error-Status-Codes

The issue is, some of these errors have duplicate entries in that table, and they have HTML within the message:

This is a problem because it serves no purpose to have this HTML within the message, and it will only confuse our NetSuite admins who have no experience with HTML.

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