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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Billable checkbox is disabled on Time Entry
We are using charge-based billing and Time and Materials Billing depending on the project. Regardless of the project, the billable box and the billing class is disabled on the time entry form and weekly timesheet. It was working and then it stopped.
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