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Return Quantity Needs to Received

I would like to seek guidance on a specific scenario involving the processing of a Purchase Order (PO) for XYZ Item. Here are the details:

  • A PO was generated for XYZ Item with a quantity of 100.
  • Subsequently, 100 items were received against this PO.
  • Following Quality Inspection, 20 pieces were identified for return.
  • A Return Authorization was created for reprocessing or vendor corrective measures, followed by the item fulfillment.

Now, we intend to receive the reprocessed or fresh items against the same vendor PO. However, we are encountering issues as the system does not allow us to receive the quantity against this PO.

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Community Whiz

Quarter 3 (Jul-Sep 2024)

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