Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!

New to NetSuite | Case subtab in Issue Record

The Cases subtab is missing when creating an Issue Record. According to SuiteAnswers ID: 11058 and 11059, the documentation specifies that a subtab will not be visible during the creation mode. This aligns with the standard behavior for Issue Record creation. The ability to attach the Issue to Case Records or include Cases in Issue Records becomes available only after the Issue Record has been created.

 

 Here is an example of the Issue record in both Create Mode and View Mode.

 

Issue Record on Create Mode:

Issue Record on Edit Mode:


Note that you need to enable the Issue Management feature for the Issue Record to be available. You can browse related topics in SuiteAnswers and get some insights in our related threads below.

🌟Q1 2026 Community Choice Nominations: Recognize a member who made a difference in our community!

🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator

nsc-choice-program_banner1.gif

_______________________________________________________________________________

Michelle Jabanes | NetSuite Support Community Administrator

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders