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Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately two hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 3 November 2024, from 10:30 p.m. Pacific Time to 12:30 a.m. Pacific Time, Monday, 4 November 2024.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
Final Reminder: End of Support for Two-factor Authentication by SMS/Voice Call
This notice applies to customers with employees who are using SMS/voice call as a code delivery option for two-factor authentication (2FA) in NetSuite. In early 2024, this option will no longer be supported. Before this planned end of support, anyone who is using 2FA by SMS/voice call must reset their NetSuite 2FA settings to use an authenticator app.
Industry experts no longer view SMS/voice call as a secure option for 2FA. Code sent by SMS/voice call can be intercepted and breached. Also, the SMS service provider may have outages, users’ phone service may have problems, or users’ phone may be out of signal range. For all these reasons, an authenticator app is a better option for 2FA.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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