Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Planning and Budgeting Job error and credentials
Hi. Our company uses NSPB tool which is connected to NetSuite. The Planning & Budgeting Jobs constantly failing. This is the error we are receiving: "Unexpected token < in JSON at position 0". When we click on "edit" the job, it gives us this error:
The formers employees did the set-up, so we are not sure what credentials it is asking for on this page. Do you have any suggestions on how to handle it? should we look into something in NSPB or can we re-set these credentials? and what these JSON error mean? Thank you in advance.
0