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NSC | NetSuite Menu Bars Are Missing

edited May 14, 2024 9:39PM in Account Administration 2 comments

The NetSuite menu bars might be missing due to several reasons:

  • Customization
  • Browser Issues
  • Permissions

See below steps on how to troubleshoot and isolate the issue:

  1. Determine how many users are affected by the issue.
  2. Check for any changes in the user's preferences, permissions, and role.
  3. Use a different browser.
  4. Use the browser's incognito mode.
  5. Most likely, this is due to a caching issue. Clear your browser's cache and restart a fresh browser window to resolve the problem.

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Michelle Jabanes | NetSuite Support Community Administrator

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