Hi to all,
We have some use cases that within the the contract signed with our customers we show a line Item with a negative amount to show case to the customer that they've received a discount or an Item free of charge and representing the value for money on this.
This happens within our CPQ & CRM system, and then needs to get translated into the ERP NS system.
To the best of my recollection, it's not a great solution to create a SO with negative amount per on of the line Items. I cannot remember precisely, just do.
i.e of how the SO would look like:
SO# 99999
Line 1 Item Example1 —— QTY 3——- Rate ——100——-Amount 300
Line 2 Item Example2 —— QTY2——- Rate ——150——-Amount 300
Line 1 Item Example1 —— QTY 1——- Rate ——(100)——-Amount (100)
Total Transaction: 500
My questions are:
- What were to happen if we were to create a SO with a negative amount per line item? The SO Total Transaction amount is grater tan zero.
- What are the NS best practices to show case to the customer they are getting a discount and it's money's worth. I idea which i am not keen at all, is credited the SO Invoice after creation.
Thank you
