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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!

OpenAir Production Maintenance – May 18, 2024

edited May 1, 2024 12:28PM in SuiteProjects Pro Announcements

This communication is to notify you of a service interruption on May 18, 2024 beginning at 10:00AM ET while we perform maintenance that will impact access to your OpenAir production account. OpenAir Production: Scheduled for a service interruption of approximately 6 hours on Saturday May 18, 2024 beginning at 10:00AM ET. Also, scheduled jobs will be paused about 6 hours prior to this maintenance window.

Any users logged in during the service interruption period will need to log out and log back in after the maintenance completes in order to restore service.

Please contact OpenAir Customer Support should you have any questions.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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