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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
End of Support for the Workforce Case Interaction SuiteApp
This notice is intended for customers using the Workforce Case Interaction SuiteApp (Bundle ID: 330007). Support for this SuiteApp ends after June 30, 2024.
What is Changing?
The Workforce Case Interaction SuiteApp will no longer be supported after June 30, 2024. After the end of support date:
- The SuiteApp will no longer be available for new installations.
- If the SuiteApp is already installed in your account, you can continue to use it.
- Be aware that there will be no further issue fixes or updates to the SuiteApp.
Recommended Action
The Workforce Case Interaction SuiteApp uses full NetSuite administrator permissions. If you created a custom role specifically for this SuiteApp and decide to uninstall, consider inactivating the custom role before
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.