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Intercompany inventory return process

edited May 21, 2024 8:20AM in Ask A Guru 3 comments

Hi all! Can anyone provide a list of steps for the return process of intercompany sales/purchase orders? Please correct me in the following steps:

  1. PO > Authorize Return > Vendor Return Authorization
  2. Generate RA through the Manage Intercompany Return Authorization page
  3. Vendor Return Authorization > Fulfill
  4. Return Authorization > Receive
  5. Return Authorization > Refund

Is there a step that I missed? Also, the Vendor Return Authorization's status is Pending Credit. What should we do next? Please enlighten me on the complete steps for this so that all related transactions can be closed.

Sample Intercompany PO related records:

Sample Intercompany SO related records:

Thank you!

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