Scenario: When User is trying to process Bill Payments using the EP EFT - Bill Payment File Generation, the Payment File Administration is Processed with Errors.
To resolve this, check if the Bill Payments are in a closed period. This may be due to Bill Payments are no longer can be edit so processing them will result to errors.
Here are the steps we may take:
- Navigate to Setup > Accounting > Manage Accounting Periods and click on the affected Base Periods
- Mark the Allow Non-GL Changes checkbox
- Click Save
Upon enabling the Allow Non-GL Changes, we can now reprocess the EFT Bill Payments without errors.
To reprocess, here are the steps to follow:
- Mark the file processed as FAILED if it is blank
2. Click the Reprocess button
Let us know your insights or other tips in the comments! 😊
