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NSC | How to add a Custom Record to the Center?
Some companies requires their Custom Records to be included in their Center. In this article, we will be guiding you on how to do this:
Navigate to your Custom Record:
Navigate to Customization > Lists, Records, & Fields > Record Types
In this example we'll use the Actors custom record:
Edit your Custom Record:
On the Custom Record Type page, go to the Links subtab and set the fields below:
Center - select which center you want the Custom Record to be on:
Section - select which section you want the Custom Record to be on:
Category - select which category you want the Custom Record to be on:
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