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NSC | How To Resolve J.P. Morgan Bill Payment Error "Payee's address must exist..."?

edited May 24, 2024 3:31PM in Accounting / ERP

Scenario: User pays bills through J.P. Morgan Bill Payment 3rd-party bundle and encounters the error message "Payee's address must exist for Payment Provider XXXX".

To resolve this, the Vendor record and Vendor Payment should have addresses.

Here are the steps you may take:

1. Navigate to List > Relationships > Vendors

2. Edit the Vendor

3. Go to the Address subtab

4. Verify if there is a Vendor Address and Country assigned. If not, please populate the field.

5. Click Save

6. Edit the Vendor Bill

7. Update the Address on the Bill

8. Click Save

I hope this helps! Comment your insights and other tips below! 😊

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