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Global Account Mapping for Secondary Book Does Not Work in Some Transactions

Scenario: A user with an Administrator role noticed that the Global Account Mapping set up for their Secondary Book is not working in some Journal Entries even though the same source account was used. The Account Type is Accounts Payable.

The user configured the mapping in Setup > Accounting > Global Account Mapping as follows:

He then created two Journal Entries with the following details:

First Journal: Without Entity tagged in Name field

Second Journal: With Entity tagged in Name field

In the above screenshots, you will observe the following:

  • Same information were entered in the two journals, except that the second Journal Entry has an Entity tagged in the Name field.

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