Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NSC | Resolve Error: “The signing certificate does not match what's defined in the entity metadata.”
Upon logging into NetSuite via SSO, users are met with an error message: “Exception while processing SAML response. The signing certificate does not match what's defined in the entity metadata.” This could be caused by a change on the side of the SSO provider, or two or more NetSuite accounts are sharing the same SSO provider but do not use the same Metadata file.
This can be resolved by:
- Downloading a copy of the metadata in production and uploading it in Sandbox, or
- Downloading a new metadata file from the SSO Provider with matching certificates.
Important: Make sure to keep a copy of your metadata file first before troubleshooting.
Refer a Member to the Community | Earn the Answer Accepter Badge | Vote for the contents you'd like to see
Tagged:
0