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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Currency Exchange Rate Integration Feature: Past Rates Were Incorrect

edited Jul 2, 2024 8:38PM in Announcements

This notice applies to customers with the Currency Exchange Rate Integration feature enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers.

What Has Changed

Due to an issue with Xignite, your NetSuite account received incorrect exchange rates for one or more Mongolian tugrik (MNT) currency pairs on May 1, 2024, May 2, 2024, or both dates.

Recommended Actions

To ensure accuracy, we suggest that you review exchange rate-related processes in your NetSuite account. You should review processes involving exchange rates between May 1, 2024, and May 2, 2024, including the following:

  • Transactions that involve Mongolian tugrik (MNT) currency exchange rates

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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