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Upcoming Outage in Bank Feeds SuiteApp April 13-14

Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.

Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.

Sales Order And Pick Ticket With Different Unit Measure

We currently use an item’s Primary Sales Unit of Measure (UOM) on a Sales Order. However, for the Pick Ticket, we require it to use the item’s Primary Stock Unit and perform the necessary conversion from Sales UOM to Stock UOM. Unfortunately, this isn’t happening as expected. Is there something I’m missing or doing incorrectly?

Ideally, we’d like to achieve this without customizing the Pick Ticket Form unless it’s absolutely necessary. If there is no alternative, is there a way to accomplish this through customization?

I would appreciate any help or direction you can provide.

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