Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Security Enhancement for File Cabinet Files in Customer Centers
This notice applies to customers who have the File Cabinet feature activated in your NetSuite account, and you share files with users with the Customer Center role.
What is Changing?
Previously, users with the Customer Center role could access files in the File Cabinet using a URL provided by an Administrator or NetSuite Support.
After August 31, 2024, stricter access to files for users with the Customer Center role will be enforced according to permissions set on your files.
Required Actions
Before August 31, 2024, you must review permissions on your File Cabinet files. To determine which files you need to update, refer to the report generated by NetSuite and stored in your File Cabinet. The report shows IDs of potentially impacted files or folders, along with file paths and information about how often users with the Customer Center role access the files.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.