Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Security Enhancement for File Cabinet Files in Customer Centers
This notice applies to customers who have the File Cabinet feature activated in your NetSuite account, and you share files with users with the Customer Center role.
What is Changing?
Previously, users with the Customer Center role could access files in the File Cabinet using a URL provided by an Administrator or NetSuite Support.
After August 31, 2024, stricter access to files for users with the Customer Center role will be enforced according to permissions set on your files.
Required Actions
Before August 31, 2024, you must review permissions on your File Cabinet files. To determine which files you need to update, refer to the report generated by NetSuite and stored in your File Cabinet. The report shows IDs of potentially impacted files or folders, along with file paths and information about how often users with the Customer Center role access the files.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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