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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
License Requirement for Electronic Invoicing SuiteApp
This notice applies to customers who have the Electronic Invoicing SuiteApp installed in your NetSuite account.
What is Changing?
Starting July 26, 2024, you must have the following two licenses to use Avalara services for certification of invoices and credit memos:
- NetSuite Electronic Business Extension
- Avalara Processing for NetSuite Electronic Invoicing Cloud Services
Required Actions
Only if you are using Avalara services for certification, you must purchase the preceding two licenses.
For assistance, please contact your NetSuite Account Manager or NetSuite Customer Support.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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