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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

OpenAir SAML SSO Certificate Renewal

edited Jul 22, 2024 1:05PM in OpenAir Announcements

The certificates used for SAML-based Single Sign On (SSO) in OpenAir Production and Sandbox will expire in the upcoming weeks. New certificates will be made available on August 14, 2024 for Sandbox and Production in advance of the expiration. The expiring certificates will be replaced on August 20, 2024 at 5 AM ET for Sandbox, and August 27, 2024 at 5 AM ET for Production. ** Customers are strongly advised to consult with their internal technical team as to potential impacts **

IMPORTANT: Please note that the newly updated certificate for OpenAir SAML-based Single Sign on (SSO) is different from the SSL certificate. In order to retrieve the SAML certificate correctly, do NOT download the SSL certificate from the browser header, but instead please follow these instructions:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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