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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

New to NetSuite | Identifying Errors from Data Management logs in NSPB

There are different issues that could cause an integration job in NSPB to run into errors which would entail different troubleshooting steps. To handle these issues, the user must first diagnose the cause of the error by parsing the logs from Data Management. To download the logs, you may refer to SuiteAnswers 1014125: Check NSPB Integration Job Status and Download Error Logs

Once the log is downloaded, start finding the error by following these steps:

  1. Open the .txt log file in Notepad (Windows) or TextEdit (Mac)
  2. Press Ctrl+F or +F to enable Find feature
  3. Enter the word “error” in the search bar. In many cases, it is better to start searching from all the way down to the top of the file

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