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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Credit Intercompany Drop Ship Invoice
Hello,
We are using Intercompany Inventory Drop Ship Feature in our account. I'm struggling with how to handle returns from the end customer.
I've read on Help Center thtat NetSuite does not support returns for IC drop-ship orders, you must compelte the following:
- Create a standalone return authorization between the external customer and the purchasing subsidiary.
- Create an intercompany transfer order between the purchasing subsidiary and the selling subsidiary.
But what about the open invoice and vendor bill between the subsidiaries? I've tried to create a credit of the invoice from the warehouse subsidiary to the selling subsidiarie. But I receive the error message:
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