In NSPB data management, the "INVALID_LOGIN_ATTEMPT" error typically occurs due to issues with the role, user permissions, or the access token used in the NetSuite Planning and Budgeting integration. This error commonly happens if the user who generated the tokens has become inactive.
To resolve the issue,
1.Check who set up the access token for NSPB integration
- NetSuite: Navigating to Setup > Users/Roles > Access Token.
- NetSuite Next: Click Explore (hamburger icon in the bottom left corner beside the home button), and in the menu, go to Setup > Users/roles > Access Tokens.
NetSuite
NetSuite Next
2. Confirm if PBCS Integration Role still exists.
- NetSuite: Navigate to Setup > Users/Roles > User Management > Manage Roles.
- NetSuite Next: Click Explore (hamburger icon in the bottom left corner beside the home button)., and in the menu, go to Setup > Users/roles > Manage Roles.
NetSuite Next
3. Verify if the PBCS Integration role is assigned to the user used for integration. Further information can be found on SuiteAnswer 92110: Setting Up a PBCS Integration User.
4. If steps 1-3 are complete and you’re still encountering an error, you may need a new token to be set up in NetSuite by an Administrator. Note: If you are not allowed to use an Administrator role for NSPB integration, ensure that all the necessary permissions for NSPB are assigned to the user who will generate the token.
To generate Token using Administrator Role:
- NetSuite: From the Home dashboard, scroll down to find the Settings portlet, usually located on the lower side of the page, then click Manage Access Tokens. You will be directed to the My Access Tokens page.
- NetSuite Next: In the Homepage, navigate to Settings portlet, then click the Manage Access Token
- click New My Access Token then select Application Name then Save.
NetSuite
NetSuite Next
To generate Token using PBCS Integration role or custom PBCS Integration role, follow the steps in SuiteAnswer 100854: Setting Up Token-based Authentication.
5. Reconfigure the Source Connection in NSPB
a. Log in to NSPB
b. Go to Data Exchange
c. Click Actions and choose Applications
d. Click the Configure Connections icon
e. Select the current connection and click the Edit icon. Note: The application name may vary for your account. Do not delete any application; simply edit the existing one.
f. Remove the value on Token Key and Token Secret.
g. Replace the value of Token Key and Token Secret with values of Token ID and Token Secret from the new access token created earlier.
h. Click Test Connections. You should see a pop-up message: Update connection successful.
i. If successful, click OK to save the new token key.
You may require executing the batch job or data load rule manually to confirm that you have fixed the Invalid login attempt error.
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