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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Update to OSS Feature Requires Changes to Domain Implementation
This notice applies to customers where one or more of your websites might not be properly configured to work with an upcoming One Stop Shop (OSS) feature update. If you are using a not secure shopping domain, a default checkout domain, or a second level shopping or checkout domain, then your domain will not work with the updated OSS feature.
What is Changing?
The OSS feature in NetSuite calculates the correct tax for a shopper browsing your catalog based on the shopper's location. For the OSS feature to work correctly, your domain must be set up properly. The OSS feature determines the correct tax calculation based on the country code, which beginning with the NetSuite 2025.1 release, is provided by Akamai headers. Akamai is NetSuite's approved CDN provider, and if a request on your domain goes through Akamai, then the OSS feature can work as expected. On the other hand, an improper domain setup does not route requests through Akamai and makes the
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.