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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
When customer applies promo code, they receive an error "Invalid taxcode ..."?
When a customer applies a promo code while logged out of their account, they receive an error code "Invalid taxcode reference key -706 for shipaddresslist <NULL>."
The only way around this is if they log in or close their browser and then log in. Regardless, the promo code refuses to work so long as the customer is not logged in.
Why is this happening?
How can this be fixed prior to logging in?
What does a promo code have to do with taxes?
Edit: Also, the promo code does not work on the shopping cart page; it has to be on the checkout page.
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