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How to resolve error Missing translation key in Electronic Invoicing?

edited Jun 2, 2025 2:52PM in Ask A Guru 3 comments

Hello Gurus,

I'm trying to enter/setup Electronic Invoicing Preferences from Setup -> E-Documents -> Electronic Invoicing Preferences, but I got JS Error: Translation for key [label_custrecord_ei_acc_book_currency] from collection [custcollection_ei_translations] could not be loaded.

Full error log:

{
"type": "error.SuiteScriptError",
"name": "TRANSLATION_KEY_NOT_FOUND",
"message": "Translation for key [label_custrecord_ei_acc_book_currency] from collection [custcollection_ei_translations] could not be loaded.",
"id": "",
"stack":
[
"Error\n at SubsidiaryPreferencesService.createAccountingBookField (/SuiteBundles/Bundle 436209/com.netsuite.electronicinvoicing/src/ubl/common/lib/services/SubsidiaryPreferencesService.js:87:39)\n at SubsidiaryPreferencesService.addAccountingBookFieldInViewMode (/SuiteBundles/Bundle 436209/com.netsuite.electronicinvoicing/src/ubl/common/lib/services/SubsidiaryPreferencesService.js:102:18)\n at SubsidiaryPreferencesService.addAccountingBookField (/SuiteBundles/Bundle 436209/com.netsuite.electronicinvoicing/src/ubl/common/lib/services/SubsidiaryPreferencesService.js:77:22)\n at SubsidiaryPreferencesService.addAccountingBookFields (/SuiteBundles/Bundle 436209/com.netsuite.electronicinvoicing/src/ubl/common/lib/services/SubsidiaryPreferencesService.js:68:22)\n at Object.beforeLoad (/SuiteBundles/Bundle 436209/com.netsuite.electronicinvoicing/src/comp/ue/ue_ei_subsidiary_prefs.js:107:71)"

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