Hi, Gurus and Community Members.
Using ARM, is there a way to automatically reverse revenues that were incorrectly recognized?
For example, a Sales Order was created and a revenue arrangement was generated. The resulting revenue plan has 12 planned periods. Revenues were recognized for the first 3 planned periods.
The Sales Order was not invoiced yet. It was later found out that the Sales Order will no longer be continued, hence the revenues recognized should be reversed.
Is there a way to reverse the revenues automatically, aside from manual entries?
I have tested the following:
- Create and maintain revenue element upon closed order preference enabled
- Update Revenue Arrangements and Revenue Plans
- Close the Sales Order
- Update Revenue Arrangements and Revenue Plans
My expectation is that the Revenue Arrangement and Plan for the Sales Order will be updated so that the total revenue plan amount will become zero and that the revenues previously recognized will be offset by a negative amount to be recognized, however, this is not the case.
Any insight will be helpful. Thanks in advance!
