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NetSuite Admin Tip |"Please Enter a Value for Attach File" When attempting to use Drag & Drop a File

edited Jun 2, 2025 2:53PM in NetSuite Admin Corner

When users attempt to drag and drop files, an unexpected message appears: "Please Enter a Value for Attach File." This issue is caused by the Maximum Entries in Dropdowns field being set to a higher value than recommended.

Adjusting this setting can help resolve the error and ensure the drag-and-drop functionality works as intended.

  1. Using your Administrator Account navigate to this path.
    1. Hover to Home button in the dashboard
    2. Click on Set Preferences
  2. Once you're in the Set Preferences page do this
    1. From the Optimizing NetSuite sub tab on the Maximum Entries in dropdowns change it from 100 to 50
    2. Click on save.

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