Good day All,
We have an issue and I am assuming I'm not the only one. Our automatic Saved Search emails land in either our inbox OR our junk email. Specifically, I have a handful of Save Searches that run at 6 AM everyday and send me an email. All of these SS's have me as the owner, so appear to come from my email address. Some of these emails land in my inbox. Other land in Junk. To make it more confusing, a few that were going to my inbox are NOW going to junk, with no apparent change in either system.
We have looked at SFP and DMARC settings, per threads I've read here, but have seen no change. My MSPs suggestion is to whitelist the IP Address the emails are coming from, but NetSuite specifically warns against that approach.
Has anyone else had this issue and, if so, what have to done to fix it.