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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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Has anyone experienced credit card processing delays since MerchantE was replaced with Fortis?
Has anyone experienced credit card processing delays since MerchantE was purchased by Fortis?
MerchantE payments were automatically disbursed to us within 2-3 days with no "additional information" requirement. We used MerchantE since 2017 with this trend and no additional information necessary.
Fortis payments are now being disbursed to us 5-6 days AFTER, they send an email requiring:
To complete our review, please respond with additional information and documentation.
Information, please reply:·
Indicate date in which services are expected to be rendered or completed if initial transaction is a deposit or partial payment
Documentation, please provide:·
Proof of authorization – example: the actual account-holder transaction receipt, or web purchase summary (if e-commerce transaction)