Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Shopify Connector Issues > Solving failed postings due to no nexus errors
A common error faced by customers recently is the failure to post tax due to no nexus setup. Here is a quick guide on resolving these posting errors and setting it up correctly.
To resolve our concern, we have to follow the steps below
========================
Login as Administrator
========================
I. Create a Nexus for the address
- Setup > Accounting > Nexuses > New
- COUNTRY = (ex.United States)
- Set a STATE/PROVINCE/COUNTY = (ex.COLORADO)
- Click Save
II. Add the Nexus in the Subsidiary Record
- Setup > Company > Subsidiaries
- Edit the Subsidiary record
- Go to Nexuses tab
- Add under NEXUS = CO
- Click Save
III. Import the Tax Codes
1