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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
New to NetSuite | Custom Role with Full Access Unable to Select Account in Match Bank Data
The article 'NSC | Match Bank Data > Not all Bank Accounts are available for selection' highlights a challenge users face when using the Match Bank Data feature. Now, let's explore another common issue encountered by users, particularly those with custom roles.
Scenario:
The user with a custom role is unable to select an account, despite having full access on the Match Bank Data page. The Account dropdown list continues to load without displaying any options.
Actual Result:
Expected Result:
Solution:
To allow a custom role to select and view accounts on the Match Bank Data page, the user role must be granted the Accounts permission with at least view-level access. The Administrator may perform below:
Jeanne Padilla | General Accounting and Asset Management
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Clickherefor more details.