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New to NetSuite | Unable to select a Bank account in the 'Add Deposit' feature of Match Bank Data

Mar 27, 2025 6:18PM in Basic Accounting

In NetSuite, users may face an issue where the option to select a Cash/Bank account is unavailable in the 'Add Deposit' feature within the Match Bank Data process. In this discussion, we’ll dive into the causes of this limitation and explore possible solutions to simplify the deposit process.

Scenario:

The user is attempting to add a deposit using the 'Add Deposit' functionality in Match Bank Data, but the Cash/Bank account is not available in the Account dropdown field.

Actual Result:

Explanation:

When adding a deposit during the matching process, the account selected on the Match Bank Data page will be part of the general ledger (GL) impact and will be debited, while the account selected under

Jeanne Padilla | General Accounting and Asset Management