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NetSuite Admin Tip | Display Item Units on Email Templates
Displaying item units on shipping confirmation email templates is important for clarity, transparency, and customer satisfaction. Including item units in shipping confirmation email templates is a best practice that contributes to a seamless customer experience, improves communication, and reduces potential issues related to order accuracy and customer satisfaction.
Note: This is from an existing transaction email template.
- Navigate to Documents > Templates > Email Templates.
- Locate and edit your email template and use ${item.unitsdisplay}.
Expected result:
Have any tips to share with the community? Share them in the NetSuite Admin Corner.
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Michelle Jabanes | NetSuite Support Community Administrator