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Item Cost on Customer Profitability Report

edited Aug 5, 2025 8:54PM in Accounting / ERP 5 comments

We started using Customer Profitability Reports. I have tried several means for a Non- Inventory Item (Service Item or Other Charge Item) on a Sales Order, then Invoice. On the report the Revenue is captured, however no cost. Besides using these items type is anyone aware of a method to capture a internal cost, such as Kitting and for the cost to populate on the Customer Profitability Report? Even with Time Tracking, just the Revenue shows on this report. I am open to any ideas, I would rather it not be a Journal entry. I appreciate your time and advice!

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