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NSC | Customizing Employee Access Notification Emails and Assigning Default Template

edited Aug 7, 2025 2:56PM in Account Administration

When a new employee is granted access to NetSuite, an automated email notification is sent. This message is typically received by the employee and includes important details such as a welcome message and their access credentials.

The request to change the email template suggests a desire to make this communication more engaging, informative, and aligned with your company's culture.

I. Below are the steps on how to customize the system email template:

  1. Navigate to Setup > Company > System Email Template.
  2. Expand Filters.
  3. Select Access.
  4. Click Customize beside the Standard User Access Email.
  5. You can start customizing the template and save it after.

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