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NSC | Company Logo Appears as URL Instead of Image in Emails
When the marketing team sends out the email template to internal testers, they notice that instead of the company logo, a plain text URL is displayed in its place. This URL leads to the image file of the logo but fails to render the actual logo graphic in the email body. The HTML code for the logo insertion is not translating as expected, causing a visual discrepancy.
To solve the issue, use the following html code to properly source the image and replace the URL from the File Cabinet.
<img src="URL of the image from the file cabinet">
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Michelle Jabanes | NetSuite Support Community Administrator