NSC | Saved Search > Show Orders with the Same Item in Multiple Lines

Scenario

In a bustling e-commerce business, efficient order management is crucial to ensure customer satisfaction and maintain smooth operations. However, a recurring issue has been causing unnecessary delays and potential customer dissatisfaction. Some customers, either by mistake or with a specific intent, create orders (SOs) that include the same item multiple times. This duplication can lead to over-ordering, inventory management challenges, and potential financial implications.

As an e-commerce platform, you aim to promptly identify these SOs with duplicate items, enabling your team to reach out to customers, clarify their orders, and make any necessary adjustments.

Solution

Creating a Transaction Saved Search