Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Saved Search > Show Orders with the Same Item in Multiple Lines
Scenario
In a bustling e-commerce business, efficient order management is crucial to ensure customer satisfaction and maintain smooth operations. However, a recurring issue has been causing unnecessary delays and potential customer dissatisfaction. Some customers, either by mistake or with a specific intent, create orders (SOs) that include the same item multiple times. This duplication can lead to over-ordering, inventory management challenges, and potential financial implications.
As an e-commerce platform, you aim to promptly identify these SOs with duplicate items, enabling your team to reach out to customers, clarify their orders, and make any necessary adjustments.
Solution
Creating a Transaction Saved Search
Learn how to Refer A Member | Earn the Answer Accepter Badge | Be the Content Creator of the Quarter | Vote for the content you want to see!
