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NSC | Invoice > CSV Import > Resolve Error: Invalid item reference key xx

edited Aug 21, 2025 8:52AM in Accounting / ERP

Scenario:

The User attempts to import the following invoice record via CSV but receives an error:

Error: Invalid item reference key Item001

Solution:

This error typically indicates that one or more Item values included in the import file do not match the expected format or are referencing an Item that is either inactive or does not exist in the NetSuite environment. As a result, NetSuite is unable to match the provided Item value to a valid record during import.

This issue also occurs when the Item Name or identifier used in the CSV file does not correspond to the correct format that NetSuite recognizes. Alternatively, the

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